Our contact details are as follows:
- Phone: 07805174785
- Email: email@example.com
- Address: 151 The Rock, Bury, BL9 OND
High Vibe Digital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
If you have any concerns regarding how we collect and use your data, or wish to make any changes to the data we hold, please contact us via any of the above methods.
Data We Collect
We collect certain data which is necessary in order to fulfill and improve our services.
Personal Data – While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name
- Last name
- Contact number
- Your address (for invoicing purposes)
- Your website login details (if required in order for us to provide our services)
- Cookie and usage data
Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How We Use Any Information We Collect
We use the collected data for various purposes:
- To provide our services
- To keep in contact whilst we are providing our services
- For invoicing purposes
- For internal record keeping
- To provide customer care and support
- To notify you about changes to our Service
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
- To add you to our mailing list when you subscribe
- To send you information if you have requested to receive it
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Any information submitted via a contact form on this website will be stored in a secure mailbox until the query has been dealt with or the information is no longer required. We only collect information that is necessary, we may retain client details for a period of up to 6 years for legal purposes.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Examples of Cookies we use:
Session Cookies – we use Session Cookies to operate our Service.
Preference Cookies – we use Preference Cookies to remember your preferences and various settings.
Security Cookies – we use Security Cookies for security purposes.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Service providers who provide IT Support and system administration services, this includes, web hosting provider, email provider and cloud service providers.
- Lawyers, bankers, insurers, accountant and bookkeepers for banking, legal and accounting purposes.
- UK Government regulators such as HM Revenue and Customs and other jurisdictions.
- Freelancers or contractors hired by us
Contact and Communication
We require your name and email address when submitting a message to us via any of our contact forms so that we can respond to your query. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process.
We require personal information form our clients so that we can keep in contact during the duration of the contract, fulfill our contractual obligations and provide our services.
When signing up to our mailing list, you are agreeing to receive email communication from us. This is clearly stated on the sign up forms on this website.
We may require your address for invoicing purposes.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
Links To Other Sites
Our website may contain links to other websites of interest. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Our Service does not address anyone under the age of 18.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you, request removal of your data or make changes to the information we hold. If you would like a copy of the information held on you please write to High Vibe Digital, 151 The Rock, BL9 0ND or email us at firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.